Privacy Policy
BACKGROUND:
Bonaprene Products (trading as Polybush) here after referred to as Polybush understands that your privacy is important to you and that you care about how your personal data is used. Polybush respect and value the privacy of everyone who visits this website, https://www.polybush.co.uk/, (“the Polybush Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Polybush’s obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requestewww.polybrush.co.uk/privacy-policy/
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of the Polybush Site;
“Cookie” means a small text file placed on your computer or device by the Polybush Site when you visit certain parts of the Polybush Site and/or when you use certain features of the Polybush Site. Details of the Cookies used by the Polybush Site are set out in Part 14, below; and
[“Cookie Law” means the relevant parts of the Privacy and Electronic
Communications (EC Directive) Regulations 2003;]
- Information About Polybush the Polybush Site is owned and operated by Bonaprene Products (trading as Polybush), a limited company, registered in England under company number 1461678.
Registered address: Clywedog Road South, Wrexham Industrial Estate, Wrexham, LL13 9XS
Main trading address Clywedog Road South, Wrexham Industrial Estate, Wrexham, LL13 9XS.
VAT number: 482 5093 36
Email address: sales@polybush.co.uk Telephone number: 01978 664316.
Postal address: Polybush Clywedog Road South, Wrexham Industrial Estate, Wrexham, LL13 9XS.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of the Polybush Site. the Polybush Site may contain links to other websites. Please note that the Polybush Site has no control over how your data is collected, stored, or used by other websites and Polybush] advise you to check the privacy policies of any such websites before providing any data to them.
- What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which Polybush will always work to uphold:
- The right to be informed about Polybush collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact Polybush to find out more or to ask any questions using the details in Part 15.
- The right to access the personal data Polybush hold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by Polybush is inaccurate or incomplete. Please contact Polybush using the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask Polybush to delete or otherwise dispose of any of your personal data that Polybush hold. Please contact Polybush using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to Polybush using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if Polybush relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to Polybush directly, Polybush using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Polybush for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. Polybush do not use your personal data in this way.
For more information about Polybush use of your personal data or exercising your rights as outlined above, please contact Polybush using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data Polybush hold about you changes, please keep Polybush informed as long as Polybush have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about Polybush use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. Polybush would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
- What Data Do You Collect and How?
Depending upon your use of the Polybush Site, Polybush may collect and hold some or all of the personal [and non-personal] data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Polybush’s use of Cookies and similar technologies and Polybush’s Cookie Policy www.polybrush.co.uk/cookie-policy/. Polybush do not collect any ‘special category’ or ‘sensitive’ personal data and personal data relating to children and data relating to criminal convictions and/or offences.
Data Collected | How Polybush Collect the Data |
Technical information including: Url ReferringPage PageTitle DocumentSize ScreenResolution ScreenColors ClientSize ViewportSize FlashVersion Encoding JSONAvailable Java Enabled Language UserAgent Timezone/LocalTime PerformanceData SignalUserLeaving HistoryLength IsTopSiteForUser NameOfPage (JS) IsFrame IsEmbedded | Via Google Analytics |
ScriptTags Cookies (JS) Google Cookies IP address (anonymised) Browser Browser Version Operating System Device Type Referer X-Forwarded-For (Proxy) |
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Contact information e.g. address, email address, telephone number | The Polybush on line shop using WooCommerce and the Polybush web site’s Contact Us facility |
Business information including business name, job title, profession | The Polybush on line shop using WooCommerce and the Polybush web site’s Contact Us facility |
Payment information including card details | This is done by Pay Pal and Pay360 and Polybush have no access to this information |
Profile information including preferences, interests, login details, purchase history | The Polybush on line shop using WooCommerce |
Technical information including IP address, browser type and version, operating system | The Polybush on line shop using WooCommerce |
Data from third parties including technical information, contact information, profile information | Mail Chimp, Pay Pal, Pay360 |
- How Do You Use My Personal Data?
Under the Data Protection Legislation, Polybush must always have a lawful basis for using personal data. The following table describes how Polybush may use your personal data, and Polybush’s lawful bases for doing so:
What Polybush Do | What Data Polybush Use | Polybush’s Lawful Basis |
Registering you on the Polybush Site. | Your name, your address, your telephone &/or mobile telephone number, email address and company name if applicable | To provide you with the information or service you have requested. |
Providing and managing your Account. | Your name, your address, your telephone &/or mobile telephone number, email address and company name if applicable | To provide you with the information, service &/or product delivery you have requested. |
Providing and managing your | Your name, your address, | To provide you with the |
access the Polybush Site. | your telephone &/or mobile telephone number, email address and company name if applicable | information, service &/or product delivery you have requested. |
Personalising and tailoring your experience on the Polybush Site. | Your Polybush product preferences | To provide you with information about the Polybush products you have expressed an interest in. |
Administering the Polybush Site. | Your name, your address, your telephone &/or mobile telephone number, email address and company name if applicable. Your Polybush product preferences | To provide you with the information, service &/or product delivery you have requested. |
Administering the Polybush business. | Your name, your address, your telephone &/or mobile telephone number, email address and company name if applicable. Your Polybush product preferences | To provide you with the information, service &/or product delivery you have requested. |
Supplying Polybush’s products to you. | Your name, your address, your telephone &/or mobile telephone number, email address and company name if applicable. Your Polybush product preferences | To provide you with the product delivery you have requested. |
Managing payments for Polybush’s products. | All website payment details are handled by third-party payment services PayPal & Pay360 | Polybush has no access to this information |
Personalising and tailoring Polybush’s products for you. | Your Polybush product preferences | To provide you with the product delivery you have requested. |
Communicating with you. | Your name, your address, your telephone &/or mobile telephone number, email address and company name if applicable. | To allow Polybush to communicate with you regarding your order |
Supplying you with information by email &/or post that you have opted-in to (you may opt-out at any time by unsubscribing from any marketing email. | Your email address &/or mailing address | To allow Polybush to provide you with the information you have opted into. |
With your permission and/or where permitted by law, Polybush may also use your personal data for marketing purposes, which may include contacting you by email &/or telephone &/or text message &/or post with information, news, and offers on Polybush products. You will not be sent any unlawful marketing or spam. Polybush will always work to fully protect your rights and comply with Polybush’s obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. Polybush will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
Third Parties such as our distributers whose content appears on the Polybush Site, may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that Polybush does not control the activities of such third parties, nor the data that they collect and use themselves, and Polybush advise you to check the privacy policies of any such third parties.
Polybush will only use your personal data for the purpose(s) for which it was originally collected unless Polybush reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If Polybush do use your personal data in this way and you wish Polybush to explain how the new purpose is compatible with the original, please contact Polybush using the details in Part 15.
If Polybush need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, Polybush will inform you and explain the legal basis which allows Polybush to do so.
In some circumstances, where permitted or required by law, Polybush may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
- How Long Will You Keep My Personal Data?
Polybush will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Type of Data | How Long Polybush Keep It |
Technical information including: Url ReferringPage PageTitle DocumentSize ScreenResolution ScreenColors ClientSize ViewportSize FlashVersion Encoding JSONAvailable JavaEnabled | 26 months
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Language UserAgent Timezone/LocalTime PerformanceData SignalUserLeaving HistoryLength IsTopSiteForUser NameOfPage (JS) IsFrame IsEmbedded ScriptTags Cookies (JS) Google Cookies IP address (anonymised) Browser Browser Version Operating System Device Type Referer X-Forwarded-For (Proxy)
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Contact information including e.g. address, email address, telephone number etc. | Indefinitely or until you request, we delete it |
Business information including business name, job title, profession | Indefinitely or until you request, we delete it |
Payment information including card details, bank account numbers etc. | Polybush do not hold such information collected via the Polybush Site. All web site payment details are handled by third party payment services Pay Pal & |
Profile information including preferences and interests, username and password, purchase history | Indefinitely or until you request, we delete it |
Technical information including. IP address, browser type and version, operating system | Indefinitely or until you request, we delete it |
- How and Where Do You Store or Transfer My Personal Data?
Polybush will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
- Do You Share My Personal Data?
Polybush will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
Polybush sell, transfer, or merge parts of Polybush’s business or assets, your personal data may be transferred to a third party. Any new owner of the Polybush business may continue to use your personal data in the same way(s) that Polybush have used it, as specified in this Privacy Policy.
In some limited circumstances, Polybush may be legally required to share certain personal data, which might include yours, if Polybush is involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, Polybush will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Polybush’s obligations, and the third party’s obligations under the law, as described above in Part 9.
If Polybush sell, transfer, or merge parts of Polybush’s business or assets, your personal data may be transferred to a third party. Any new owner of Polybush’s business may continue to use your personal data in the same way(s) that Polybush have used it, as specified in this Privacy Policy.
In some limited circumstances, Polybush may be legally required to share certain personal data, which might include yours, if Polybush is involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- How Can I Control My Personal Data?
- In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via the Polybush Site., you may be given options to restrict Polybush use of your personal data. In particular, Polybush aim to give you strong controls on Polybush’s use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Polybush which you may do by unsubscribing using the links provided in Polybush’s emails &/or at the point of providing your details.
- You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- Can I Withhold Information?
You may access certain areas of the Polybush Site without providing any personal data at all. However, to use all features and functions available on the Polybush Site you may be required to submit or allow for the collection of certain data.
You may restrict Polybush’s use of Cookies. For more information, see Part 14.
- How Can I Access My Personal Data?
If you want to know what personal data Polybush have about you, you can ask Polybush for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. It is to be found at the bottom of the Polybush web site as a tab called Delete My date. You do not have to use this form, but it is the easiest way to tell Polybush everything Polybush needs to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Polybush’s administrative costs in responding.
Polybush will attempt to respond to your subject access request within one month of receiving it. Normally, Polybush aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to three months from the date Polybush receive your request. You will be kept informed of Polybush’s progress.
- How Do You Use Cookies?
The Polybush Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Polybush and are used only by Polybush. Polybush use Cookies to facilitate and improve your experience of the Polybush Site and to provide and improve Polybush’s products and customer service. Polybush have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using the Polybush Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Polybush. For details, please refer to the table below. These Cookies are not integral to the functioning the Polybush Site and your use and experience of the Polybush Site will not be impaired by refusing consent to them.
All Cookies used by and on the Polybush Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a cookie consent bar at the bottom of the page on the initial load of the website, (it does not appear again) requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Polybush to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Polybush Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.
Certain features of the Polybush Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that the Polybush Site may not work properly if you do so. Polybush have taken great care to ensure that your privacy is not at risk by allowing them.]
The following first-party Cookies may be placed on your computer or device:
Name of Cookie | Purpose | Strictly Necessary |
TawkConnectionTime | This cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service. | yes |
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and the following third-party Cookies may be placed on your computer or device:
Name of Cookie | Provider | Purpose |
ss | va.tawk.to | This cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function. |
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The Polybush Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Polybush to better understand how the Polybush Site is used. This, in turn, enables Polybush to improve the Polybush Site and the products and customer service offered through it.
The analytics service(s) used by the Polybush Site use(s) Cookies to gather the required information. You do not have to allow Polybush to use these Cookies, however whilst Polybush’s use of them does not pose any risk to your privacy or your safe use of the Polybush Site, it does enable Polybush to continually improve the Polybush Site, making it a better and more useful experience for you.
The analytics service(s) used by the Polybush Site use(s) the following Cookies:
Name of Cookie | First / Third Party | Provider | Purpose |
_ga | first | Google Analytics | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
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_gid | first | Google Analytics | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form. |
_gat_gtag_(property -id) | first | Google Analytics | This cookie is set by Google and is used to distinguish users. |
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The Polybush Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Polybush and are used only by Polybush. Polybush use Cookies to facilitate and improve your experience of the Polybush Site and to provide and improve Polybush’s products and customer service. By using the Polybush Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Polybush. Third-party Cookies are used on the Polybush Site for analysing and understanding how you use the web site. In addition, the Polybush Site uses analytics services provided by Google, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Polybush to better understand how people use the Polybush Site. Please see Polybush’s Cookie Policy at www.polybush.co.uk/cookie-policy/
- How Do I Contact You?
To contact Polybush about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: Email address: sales@polybush.co.uk Telephone number: 01978 664316.
Postal address: Polybush Clywedog Road South, Wrexham Industrial Estate,
Wrexham, LL13 9XS.
- Changes to this Privacy Policy
Polybush may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if Polybush changes our business in a way that affects personal data protection.
Any changes will be posted on the Polybush Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the Polybush Site following the alterations. Polybush recommends that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 26/03/2024.